FAQ
What are your shipping options for the United States? We offer three tailored shipping methods to meet your needs:
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Express Shipping: $20.00 (Delivered within 3-6 business days).
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Free Standard Shipping: Free (Delivered within 7-14 business days).
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Paid Standard Shipping: $10.00 (Delivered within 7-14 business days).
How long will it take to process my order? All orders are processed within 1-2 business days before being handed over to our carriers.
Can I track my order? Yes. Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's journey.
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Orders & Returns
What is your return policy? We want your Cubs to love their new look. If you are not completely satisfied, we accept returns of unworn, unwashed items with original tags within 30 days of delivery.
How do I choose the right size? Each product page features a detailed Size Guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit as your child grows.
Payments & Security
Is my payment information secure? Absolutely. Our store is powered by Shopify, utilizing industry-standard encryption to ensure your personal and financial data is 100% protected.
What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and Apple Pay.